Privacy Policy

Last updated: 15 May 2026

1. Who We Are

EVOLUX is an independently operated platform based in the United Kingdom. EVOLUX provides website, dashboard, subscription, licence validation, and desktop software access services.

2. Information We Collect

We may collect account details such as username, email address, password hash, invite/access code usage, email verification status, subscription status, licence key records, device activation identifiers, IP addresses, login activity, API validation activity, billing status, and support-related information.

3. Account and Authentication Data

We use account data to create and protect user accounts, manage login sessions, verify email addresses, prevent unauthorised access, enforce single-session rules, and provide access to the EVOLUX dashboard and protected downloads.

4. Licence and Device Data

EVOLUX may collect and store licence keys, activation records, device identifiers, last check-in times, IP addresses, and validation history. This data is used to enforce licence limits, prevent account sharing, protect paid access, detect abuse, and maintain platform security.

5. Billing and Subscription Data

Payments, subscriptions, trials, cancellations, and billing portal access may be handled by Stripe or another payment provider. EVOLUX does not directly store full payment card details. We may store customer IDs, subscription IDs, subscription status, trial dates, renewal dates, cancellation status, and related billing metadata.

6. Email Communications

EVOLUX may send account-related emails, including email verification, password reset, billing, licence, security, support, and important platform notices. Email delivery may be handled by a third-party provider such as Resend.

7. Security and Abuse Prevention

We process security-related data to protect EVOLUX from fraud, licence sharing, unauthorised access, scraping, brute-force attempts, payment abuse, API abuse, and attempts to bypass licence validation or software protections.

8. Cookies and Sessions

EVOLUX uses cookies and secure session tokens to keep users logged in, protect accounts, verify CSRF tokens, maintain dashboard access, and support essential website functionality.

9. Third-Party Services

We may share limited data with trusted third-party providers where required to operate EVOLUX. This may include payment providers, email providers, hosting providers, security services, analytics tools, or infrastructure providers. EVOLUX does not sell personal data.

10. Legal Basis for Processing

We process personal data where necessary to provide EVOLUX services, perform a contract with users, manage subscriptions and licences, comply with legal obligations, protect platform security, prevent fraud, and support legitimate business interests.

11. Data Retention

We retain personal data only as long as reasonably necessary for account management, billing, security, fraud prevention, legal compliance, dispute handling, and platform operation. Some records may be retained after account termination where required for legal, billing, audit, or abuse-prevention purposes.

12. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, or request a copy of your personal data. Some requests may be limited where data must be retained for billing, legal, security, or fraud-prevention reasons.

13. Data Security

EVOLUX takes reasonable technical and organisational measures to protect user data, including secure sessions, password hashing, CSRF protection, rate limiting, restricted admin access, and secure licence validation. However, no online service can guarantee absolute security.

14. International Providers

Some third-party services used by EVOLUX may process data outside the United Kingdom. Where applicable, EVOLUX relies on appropriate safeguards provided by those services.

15. Children

EVOLUX is not intended for children. Users must meet the eligibility requirements stated in the EVOLUX Terms of Service.

16. Changes to This Policy

EVOLUX may update this Privacy Policy as the platform, software, security systems, billing systems, or legal requirements change. The latest version will be available on this page.

17. Contact

For privacy questions or data requests, contact EVOLUX through the contact page.